The seasons have changed, signaling the arrival of cooler or warmer temperatures and a period of unpredictable weather.

In regions that experience defined seasons, there can be months during which the air conditioner is not in use and so it is recommended that you check that it is functioning properly and as expected. While you can’t control if there is sun, rain, or snow, there is one thing that you can do to maintain your indoor comfort during the upcoming season. Check for common air conditioner problems.

In this article we look atthe most common air conditioner problems, how to check for them, and what action needs to be taken to fix them. We’ll take a look at some issues require professional assistance as well as those problems that can be solved by yourself.

Issues That Necessitate the Services Of A Professional

Checking and cleaning the outdoor unit (ODU)

For some, checking the outdoor unit can simply require them to go to their garden or driveway and double-check that there is no plant matter or debris covering or blocking the unit. However, if you are living in an apartment or high-rise building, it is possible that your ODU is on a balcony, on the rooftop, or even on wall brackets. In these cases, it is essential that you call a professional to come and check it out.

One of the signs that your ODU needs cleaning is inadequate cooling inside the home. Just like indoor unit filters, ODUs can suffer from a buildup of dust, dirt, and debris, and this can impact the temperature that you want to achieve indoors. If your ODU is on ground level and accessible, this is something that you can investigate yourself and see just how dirty the system is. If the cause of the problem is indeed buildup around the unit’s casing, then you can clean it yourself. But if your ODU is attached to the side of the building, then it is time to call in the professionals and let them handle it.

Waterdripping from Indoor Unit

If your AC unit is leaking, it’s most likely just water. Water dripping is generally a symptom of the drain pipeline becoming blocked with the dust and dirt that flows out of the IDU with the condensation during operation. This can lead to mould and fungus growing, and subsequently catching other particles passing through the pipeline. As this happens, the condensation can’t drain and leads to droplets building up and falling from the IDU.

This is generally easy to identify on wall-mounted units as visible water droplets will gather on the casing. There are other ways to tell if the unit is leaking too. This not only causes water to leak from the unit, but it can also cause gases and bad odours to be released into your home, reducing comfort.

A dirty filter could also be the culprit. Why? Because if the air can’t pass through the unit effectively, this means that the evaporator coil isn’t receiving warm air and it freezes. When any moisture in the air hits the evaporator coil, this also freezes, creating ice crystals within the unit, which later melts and can eventually leak out of the IDU.

The latter problem can be avoided by adhering to decent filter maintenance but when your IDU is producing a leak, our recommendation is to contact our technical service team before attempting to fix it yourself.

 How Can Hitachi Cooling & Heating India Assist?

On the website, you can send an email via the Contact Us section, so that your questions are answered. You may also contact Hitachi & Cooling India Customer Care on Phone No: +91-79-7141-4848, +91-75-6788-4848.

A dedicated team and partners will guide you through the steps that need to be taken to correct any issues.

To keep up with its commitment to become the most customer-centric AC brand in the country, Hitachi ACs now come with exciting warranty offers.

One of the most critical aspects of purchasing home appliances like ACs is the product warranty. Apart from certifying quality, a warranty protects homeowners from expensive repairs and replacements. To offer enhanced convenience to the customers, Hitachi Cooling & Heating India offers exciting warrant packages with their extensive range of air conditioners.

With summer around the corner, the ideal combination of cutting-edge features, extensive customer support, and extended warranties make Hitachi ACs an excellent choice for every home and office.

AC repairs and replacements can be expensive and impact the overall experience of owning and using the product. The warranty offers aim to eliminate this inconvenience and enhance the customer experience.

Hitachi Cooling & Heating India has taken an initiative, Care+, to cater to such problems.

What is Care+ Hitachi Extended Warranty Program?

This extended warranty program is an opportunity for all Hitachi customers to extend the standard warranty of the air conditioners up to 5 years by purchasing Care+ Hitachi Extended Warranty.

Benefits of Care+ Hitachi Extended Warranty Program

  • Under EW, the Manufacturer’s Warranty is prolonged
  • It covers all Repairs & Breakdown that are covered under the standard warranty
  • Provides Preventive Maintenance Check free of cost
  • Provides Cashless service to the customer

Hitachi Cooling & Heating India offers a one-of-a-kind 5-years warranty on controller/PCB and a 10-years warranty on compressor on its latest range of inverter models. In case of any issue, customers can always contact the service team through multiple online and offline channels to register a complaint or service request.

Customers can visit the brand’s official website https://www.hitachiaircon.com/in/ to know more about the warranty offers and browse through their extensive range of feature-packed and energy-efficient air conditioning systems.

About Johnson Controls-Hitachi Air Conditioning India Limited:

Johnson Controls-Hitachi Air Conditioning India Limited is a joint venture company of Johnson Controls, US, and Hitachi Appliances, Japan. Through this joint venture, we have combined the rich heritage and innovative technology of Hitachi with industry-leading expertise and a global network of Johnson Controls. The partnership is aimed at addressing the cooling needs faster, smarter, and much more efficiently than ever before. Our customers will stand to benefit from our world-class R&D centers, where our researchers work tirelessly to provide innovative solutions and quality products that are designed to meet every expectation. Johnson Controls – Hitachi Air Conditioning Company has a global presence, out of which India unit is called “Johnson Controls-Hitachi Air Conditioning India Limited”.

Johnson Controls-Hitachi Air Conditioning India Limited manufactures a wide range of products under the Hitachi brand, such as room air-conditioners (Split & Window ACs) to commercial air-conditioners including Chiller, Cassette Air conditioners, Ductable air-conditioners & VRF systems. Our company is not just limited to making air conditioners but also, into trading of Refrigerators.

Johnson Controls-Hitachi Air Conditioning India Limited’s headquarter is situated in Ahmedabad, Gujarat with a manufacturing plant in Kadi, Gujarat. Johnson Controls-Hitachi Air Conditioning India Limited is amongst the top air-conditioning companies in India.